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The Art of You, Public Speaking

Public speaking is an area of people's lives many would try to avoid. The very idea of standing in front of a large group of people and having to recite a well-rehearsed speech is the last thing that many who are new to this form of publicity would just rather not think about. Eventually there will come a time when a close friend or colleague will ask you to speak at a function or a gathering and you won't want to disappoint them. Perhaps you are vying for a promotion and public speaking is a prerequisite to obtaining that cushy chair in the new office. Even just standing and addressing a small group of fellow employees can be a nerve racking experience for a large percentage of the population. Relax there is a way that you can become more comfortable and confident when you are offered these types of situations!

It is called practice. Think of it this way, every day you have to speak to people in the "normal" situations of your life. So why is it so different when there is a crowd, and you suddenly find yourself up front and in the "limelight"? It goes back a long way in the evolution of who humans are. In the days when people had much less need for public displays and associations, they would collect in small groups and avoid eye contact with the dominant archetype individuals in the group. It became ingrained in our psyche to avoid confrontations with large formidable groups of other hominids. So you see, the fear of making eye contact with anyone and in confronting and speaking to large assemblies of our peers, is a natural fear. We can overcome it!

The first thing to do is to become comfortable with making eye contact with individuals. Start with yourself. Find a mirror in a well lit room and look at yourself. This is who the world sees every day, and more importantly this is who you need to become more aware of. Start talking to the reflection of yourself. Gradually begin to glance and stare into your own eyes as you speak. By doing this your brain is both forced to be comfortable and uncomfortable at the same time. Admire the color of your eyes and enjoy the expressions of your eyebrows as you speak. Notice the little things as you continue to rant to yourself. Speak to your refection about wild crazy topics and very serious ones as well. Allow yourself to become confident and aware of your audience of "you".

The Art of You, Public Speaking

After a couple of weeks of on and off practice in front of your own image you will begin to notice a change in how you address the people in your everyday situations. You will unconsciously become confident and begin looking people "in their eyes" as you speak. You won't be able to help yourself, and this is your main goal. Become aware of how comfortable it can be to speak to people and to notice their reactions when you are speaking. Is the person happy or sad, relaxed or tense when they speak to me, and when I speak to them?

The next step is to try standing with your friends and during normal conversation ask them if you can have their attention. When they are looking back at you, try giving them a small speech about something that interests you and in fifteen words or less invite them to a gathering at your place, or somewhere comfortable. Do this with a couple more friends and suddenly you are at the edge of a public speaking engagement. When the day of the gathering arrives, get up that morning and prepare a short welcome to my party or gathering speech. Try to memorize and rehearse what you will say. Keep it short and make sure that you include an introduction of the people who will be attending. When the time comes you will be able to welcome your friends with ease and poise, and you will not be uncomfortable. Make sure that you rehearse it in front of your mirror several times in front of your best audience, "you"!

When speaking in front of your group of friends, remember to think of them as individuals and not as a group. Look at each of their faces and give them your very short little "warm welcome speech". Don't worry if it's perfect just make sure that you congratulate yourself in your own mind afterwards, because indeed you are well on your way to becoming a much better public speaker.

There are many associations such as Toast Masters and other public speaking groups that can help you to polish your new abilities. Always remember that public speaking is an activity and it should be fun for you. If you are enjoying yourself so will your audience!

The Art of You, Public Speaking
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Author's Website Link
http://www.phillipharrison.com/

The Art of You, Public Speaking Links:
http://en.wikipedia.org/wiki/Public_speaking

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Public Speaking: 10 Tips to Improve Public Speaking Skills

When I ask my audiences their number one challenge with public speaking, they overwhelmingly say, "to overcome the fear of public speaking." It's okay to have "butterflies." The key is how to get them organized, focused and flying in formation. Here are 10 tips for delivering a more powerful, persuasive presentation. Practice these techniques consistently to improve public speaking skills.

1. 95% of your success is determined before the presentation. Your audience will know if you didn't rehearse. Rehearsing, or "rehearing" yourself minimizes 75% of your nervousness. Rehearse standing up, or better yet, ask someone to videotape you. The camera will be your most objective ally. The more comfortable you become with your material via rehearsing, the more comfortable you will be with your body language.

2. Either memorize or "know cold" your opener and close. Two minutes each for an opener and a close is enough. The most important thing your audience will remember is your closing. Second most important thing they'll remember is your opener. Start with something attention grabbing, like a quote or statistic, which relates to your topic. Never start with, "Good Morning." It is obvious and boring.

Public Speaking: 10 Tips to Improve Public Speaking Skills

3. Public Speaking: 24 hours before your presentation:

A. Have a quiet dinner with a quiet friend. (This may or may not be your spouse!) You won't be as concerned about your public speaking skills if you can put your nervous system on glide.

B. The evening before, put your presentation on audiocassette as background noise one hour before retiring. Listen to your opener and close before bedtime as a review.

C. No massive changes 24 hours before. Nothing increases the fear of public speaking more than rewritting your material at the last minute. Impromptu speeches notwithstanding.

D. Visualize your presentation going smoothly and successfully. All Olympic athletes use this technique, and it works with public speaking as well.

E. Review your notes and visual aids the evening before. Your notes should only be "fast food for the eyes" in bullet form, and are NEVER read to the audience.

F. Eat a good high protein breakfast the morning of your presentation. Even if you're not speaking until that evening, feed your mind and body the proper fuel.

4. Before your presentation, check yourself in a full-length mirror. A dear friend of mine forgot to do this. During her keynote speech in front of hundreds, someone quietly pointed out that her skirt was tucked into her pantyhose!

5. Public speaking and purpose: When organizing your talk, define your purpose. Why are you there? Why are they there? Is this a sales presentation? A community watch group? If you present technical information, is this an information/knowledge transfer or a decision briefing? When presenting technical information make certain not to overload your audience with too much detail, or too much on each slide. Tailor your message. Define your objective.

6. Know your audience before designing your opener and close. It is imperative that you "speak the language" of your audience. What are their ages? Percentage of males/females? Are they highly technical or non-technical? Do they want to be there or is this mandatory? What are their expectations? If you are a scientist or engineer, speak to the "lowest common denominator." Technical presenters have a propensity to use a lot of technical jargon. Does the person in charge of funding understand the language?

7. Avoid using too many slides. Visual aids are wonderful tools as long as they're used to enhance the information. A common mistake is using the visual aids as the presentation. Look at the audience frequently to establish rapport and a connection. In almost every presentation, you are there to "sell" them not simply "tell" them. Do not look at your visual aids other than a quick glance, and never read them. Never turn your back on the audience to read slides. They will not look at your slides. Their minds will start to wander. Remember, you are your own best visual aid.

8. Good public speaking skills mean being prepared. As the saying goes, prior planning prevents predictably poor performance. Planning and preparation will reduce nervousness 75%. Again, your audience will know if you didn't rehearse. Consider hiring a public speaking coach. The dollars invested may well be worth their weight in gold.

9. The Q & A period and how to handle a hostile audience. The second most frequent comment I hear in my public speaking seminars is "What if they ask a question and I don't know the answer?" Or, "What if someone in the audience is a know-it-all and doesn't like me?" Avoid being argumentative. If you don't know the answer, ask if someone in the audience has the answer. Or, simply let them know when you will get back to them. Make certain you do. When you lie you die. It destroys your credibility.

10. Variety and venue. Variety serves as a "wake up call" to your audience. Examples of adding variety: humor, relevant stories, quotes, voice inflection, paired and group activities, pauses, audience participation in the question and answer period, and slides or other multimedia. As for your venue, are your visual aids appropriate to your size of audience? Will everyone be able to see them?

Lastly, make sure to confirm the time, date, and place with the appropriate contact person. If possible, arrange to see the room ahead of time so you can practice visualizing in the exact location of your presentation. At the minimum, arrive at least one hour ahead of time. To improve public speaking skills, and overcome nervousness, nothing works like being prepared.

Copyright 2006 Colleen Kettenhofen

Public Speaking: 10 Tips to Improve Public Speaking Skills
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Colleen Kettenhofen is a motivational speaker, workplace expert, & co-author of "The Masters of Success," as featured on the Today Show, along with Ken Blanchard and Jack Canfield. http://www.ColleenSpeaks.com Topics: leadership, management, difficult people, success, public speaking. To order the book, or for free articles and newsletter visit http://www.ColleenSpeaks.com You are free to reprint or repost this information provided Colleen Kettenhofen's name and website is provided with the article.

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Add Humor to Your Speech Without Telling Jokes

How often have you heard someone start a speech with a joke? Too often probably. Speakers with limited experience tend to tell jokes just to get a laugh in the hope the audience will warm up to them. The jokes are often irrelevant to the topic of their speech.

Experienced speakers know there are better ways to add humor to a speech or presentation, including:.

Using funny stories and anecdotes--not jokes--in your speech

Add Humor to Your Speech Without Telling Jokes

Everyone has had bad experiences that become funny with the passage of time. They make great stories Remember that today's tragedy is tomorrow's funny anecdote.

If you don't feel comfortable talking about yourself, borrow stories from other people. It's acceptable to as long as you credit the source.

Collecting Stories from your audience

"Jollytologist" Allen Klein tells how he'd often ask his audiences "How do you spell relief?" "L-A-U-G-H" was his answer. Then during one of his presentations, an audience member cried out, "D-I-V-O-R-C-E." It was hysterical. Klein now relates the story as part of many of his presentations.

Creating a fun atmosphere in the room before you speak

Since I'm a former news anchor and sportscaster, I sometimes arranged for the person introducing me to show some of my worst on-air bloopers in video clips (there was plenty of material to draw from). The bloopers always got people laughing, and also let them know I wasn't afraid to laugh at myself a little--a great way to connect with them right from the start.

Self-denigrating humor

In the 70's, President Gerald Ford was skewered regularly on Saturday Night Live about his lack of grace. Ford struck back by making fun of himself better than the SNL writers ever could.

He told his audiences about the night he met his wife Betty, and how he wanted to dance with her "in the worst way." Then he'd say, "And Betty later told me I did just that--dance in the worst way."

Ford also said he had to become the center on his college football team because center was the only position where he didn't have to move my feet.

If someone as important as a former president can poke fun at himself, the rest of us can too. Self-denigrating humor is a powerful tool.

Using interesting props in your speech

I'd sometimes bring along "IFB" to use as a as a prop. An IFB (which stands for "interruptible feedback) is an ear piece TV reporters use when they're doing live reports from the scene of a news story. The IFB allows them to hear what the people back in the studio are saying to them as they're being introduced, and also allows them to hear questions the anchors might ask.

I would sometimes show a blooper clip of what can happen when something goes wrong with an IFB. The clip showed a female reporter stuttering and stammering during a live report. She sounded absolutely smashed. She wasn't.

It turns out someone had unintentionally pressed the wrong button back in the control room, and the reporter was hearing her own words in her IFB about half a second after she spoke, which, take my word for it, is extremely distracting. For about 15 seconds, she battled and tried to be as professional as she could, but the harder she tried, the funnier she sounded. She finally ripped the IFB from her ear and continued her report.

The clip always got the audience howling.

Borrowing humor

The Internet is a great place to find one liners and funny quotes. Personally, I borrowed often from Yogi Berra ("When you come to a fork in the road, take it..."), Will Rogers ("when Democrats want to form a firing squad, they get into a circle...") and many others.

Buying humor from people who sell it

There are professionals who will write funny stuff for you, and they're generally not expensive. You can also check your local comedy club and hire someone who's probably pretty good at writing one liners. Or do a search for "humor writers" or "humorists" on the Internet.

Steve Allen once said, "People would rather be entertained than educated." But if you can entertain and educate at the same time, you have the makings of a great speech--without ever telling a single joke.

Add Humor to Your Speech Without Telling Jokes
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George McKenzie is a retired TV anchor and radio talk show host. He often contributes articles to Speech Success, where you'll find more information and advice about making a speech and public speaking.

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Public Speaking - What's Confidence and How Do I Get It?

We all know that audiences are drawn to a speaker with confidence. We all know that we need to have confidence as speakers. But what is this magical thing called confidence, and where does it come from?

How do you gain the ability to believe in yourself and to demonstrate that belief to the whole world? Do you always have to feel confident to look confident? And is reducing anxiety the same thing as gaining confidence?

Let's explore these questions and solve the mystery of this most desirable and elusive trait.

Public Speaking - What's Confidence and How Do I Get It?

First of all, what does confidence look like? A confident speaker exudes positive energy that feeds and excites the audience. A confident speaker appears strong and authoritative, but not intimidating. A confident speaker appears relaxed but not sloppy, positive but not saccharine, and knowledgeable but not arrogant. Whew! That's a lot to live up to.

Confidence is both mental and physical. It's the positive way you perceive yourself, and it's the way your body projects that positive self-image. Here are some strategies to move toward both the mental and physical expression of confidence.

Pointer 1: Always be prepared

You must be well-prepared in order to feel confident. That means you're speaking about a topic you believe in, you know your topic inside and out, you've organized your thoughts into a cohesive presentation, and you've practiced it enough not to be thrown off by unexpected questions or mishaps. "Winging it" or tossing together your presentation the day before it's due is only going to increase any anxiety you have about speaking.

Preparation means visiting the venue where you'll be speaking to get a feel for the room, the layout, where people will be sitting, how much you'll have to project your voice, and how intimate or formal the setting will be. Where will your equipment go? Where will you stand? Feeling comfortable in the space where you're speaking will increase your confidence.

Preparation also means anticipating distractions or mishaps. Plan ahead for computer glitches, hostile audience members, forgetting your place, a waiter dropping a plate, and any other problem that might arise. Anticipating mishaps is not the same as worrying about them. When you've got Plan B and Plan C in place, you can actually relax more, because you know you're ready for anything.

Pointer 2: Embrace your uniqueness and imperfections

A confident speaker doesn't worry about what the audience thinks of her. A confident speaker is more concerned with delivering value and meeting the audience's needs. So what if you have a lisp, a visible tattoo or a hearing impairment? So what if you have a Scottish accent, a booming voice or you're from the projects? Make the most of your uniqueness, stand out from the crowd, and be proud of who you are!

If you have a strong accent, slow down when you speak and get feedback on your presentation before you deliver it to make sure you can be understood. If you have a booming voice, make sure to use vocal variation, and be sensitive to the size of the room and how close the audience is to you. The point is this: make your uniqueness work for you, not against you. Never be ashamed or embarrassed about who you are.

Audiences don't want speakers who are perfect, by the way. They want to be able to relate to and connect with the speaker. A presenter who is perfect makes her achievements seem unattainable. Be human, be real, and be you.

Use positive self-talk to reframe the way you perceive yourself as a person and a speaker. Before your presentation, say to yourself, "I believe in myself," or "I'm special and unique, and there's no one in the world like me." It seems a little corny, but affirmations work! Pair your mental practice with physical practice. Make sure your posture, eye contact and body language also say "I'm confident."

Pointer 3: Don't apologize

A confident speaker doesn't let the audience know when he's nervous. What? Confident speakers get nervous? Yes, of course they do!

The difference between a confident speaker and one who lacks confidence is that the latter tries to gain favor with the audience by pointing out or apologizing for his nervousness. This doesn't gain points with the audience; in fact, it makes them pity the poor speaker. A confident speaker doesn't want pity; he wants respect! A confident speaker appears calm and relaxed, even when nervous. This takes physical and mental practice, but the pros do it every day and so can you.

When things go wrong in your presentation, don't dwell on them and don't announce them. The audience most likely has no idea that you've lost your place or left something out. Keep going as though nothing has happened; the show must go on.

In the event that you make an obvious mistake, like spilling your water all over the lectern, take care of the problem quickly, lighten up the situation with a little humor, then move on. If you dwell on it, so will the audience. Successfully and smoothly handling a mishap shows you're a professional and adds to the audience's positive perception of you.

These tips are mostly about how you perceive yourself and how the audience perceives you as a result. You don't have to be confident to appear confident, but the beauty of this mental and physical practice is that the more you appear confident to others, the more your confidence will grow for real. When you believe in yourself and believe in your message, your audience will, too.

Public Speaking - What's Confidence and How Do I Get It?
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Lisa Braithwaite works with individuals to uncover their challenges and build their strengths in presenting themselves confidently as speakers. Find your voice with public speaking coaching! Sign up for the Presentation Pointers newsletter or a free consultation at www.coachlisab.com. Check out the 7-Week Shortcut to Public Speaking Confidence e-course and the Speak Schmeak blog.

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Presentation Titles That Fill the Room

You have the perfect topic. You know exactly what you want to say. Now, you need a title that commands attention. What drives people to sign up for a workshop? Think about workshops or teleclasses that you've taken. What did you find compelling? Maybe you liked the topic - or realized it was something you needed to know. Maybe the title was so catchy you couldn't resist finding out what else this presenter might have to say.

Be catchy, but be clear. Your title should make it clear what the audience will learn and why it is important to know this. At the same time, you won't want to make your potential audience feel like they've gone back to school - remind them that learning can be fun.

Which of these would you sign up for?

Presentation Titles That Fill the Room

Learn Money Management from A to Z

- or -

Financial Freedom in 10 Easy Steps

Planning and Designing a Workshop

- or -

60 Minutes Special - Using a One-hour Workshop to Build Visibility

In all four titles, the potential audience knows what they will learn, but in the second example in each pair, it sounds like they might have fun.

Keep your title short. If you need more than 10 words to explain what you will be doing, use a subtitle. One formula often used in creating book titles works well for workshops as well. The first part of the title is an attention-grabber; the second part - after the dash or colon - tells what the workshop is about. For example:

Getting Things Done: The Art of Stress-free Productivity
The Breaking Point: How Female Midlife Crisis is Transforming Today's Women
The One Thing You Need to Know ... About Great Managing, Great Leading, and Sustained Individual Success

Here are some teleclass titles that make you want to sign up:

Reclaim Your Health and Look and Feel Your Absolute Best!

Building a Thriving Network Through Masterful Connecting

Create an e-Product Today (Yes, Today!)

Each of these could be a great one-hour workshop. And each is something that draws 'em in.

Presentation Titles That Fill the Room
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Susan R. Meyer is a Life Coach and consultant specializing in clearing self-imposed barriers in life and at work. She draws on her twenty years experience in Training and Development, spent teaching presenters how to design and conduct workshops, in her programs including the One-hour Workshop e-course and the One-day Workshop e-course. Please visit her at http://www.life-workcoach.com or at http://www.onehourworkshop.com for information about these courses and the new One-hour Workshop Workbook. You can contact her at dr.susan@life-workcoach.com

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A Monotone Voice Does Not Sell in Public Speaking Or Anywhere Else For That Matter!

Speaking in monotone is more than just a problem. It is boring. There is no other way to say it. The problem with a monotone delivery is that it puts your audience to sleep and it does so very quickly. If actors were to speak in monotone, television and movies would not be one of our greatest forms of entertainment. The other problem if you speak in a monotone is that it gives the wrong impression to your listeners. It says that you do not care because no emotion is being seen, heard, or felt.

I worked with a lovely woman by the name of Dawn. In person, Dawn displayed a lot of color when we talked. Not comfortable on the telephone, however, Dawn would speak in a monotone which left the impression that she was a cold, distant person. Nothing could have been further from the truth. While her heart may have been saying one thing, her reaction on the phone was saying something totally different. Dawn recognized the problem and made the change, both in her delivery and in her acceptance of the telephone.

Imagine watching a television program or a movie and everything the actors said was expressed with no emotion, no feeling, no life, no animation, no color. Chances are you would quickly change the station or turn the television off. Can you appreciate that were you to hold a presentation or give a speech with a voice that displayed no emotion or no feeling, your audience would not be very impressed?

A Monotone Voice Does Not Sell in Public Speaking Or Anywhere Else For That Matter!

In public speaking, we all have something to sell. It need not be a tangible product. It could be an idea or an opinion. Even delivering an informative presentation has something to sell and that is simply for your audience to want to listen to you. If a group of people have gone out of their way to give you 20 minutes, 40 minutes or an hour of their time, it is your responsibility to make your presentation entertaining.

Do you know why Zig Ziglar is so successful? Because he speaks with passion. Ziglar could sell anything to anybody, not because of his products or ideas but because of his passion. His passion is mesmerizing, inviting, and motivating. But, passion can only be felt or perceived with a colorful delivery. You may indeed be very passionate about your product or your idea, but if your vocal variety, your facial expression and your body language are flat, then your passion is in hiding.

Learning to speak with color is much easier than you may think if you will allow your emotions to be seen and heard. It will take some practice but a good exercise that I recommend would be to video-tape yourself saying the sentence below with no expression whatsoever. Then say it again allowing yourself to be expressive - by means of your voice, your facial expression and your body language. (Do this in private at first.)

I want to go to the game tonight even though I don't have any tickets.

[If you need some help with this exercise, after you record it the 1st time with a flat, emotionless delivery, try saying it the 2nd time with a smile on your face, nodding your head in agreement at the same time. You may feel foolish doing this but trust me, you will sound much better in your 2nd attempt than your 1st.]

Now, play back the 2 takes. Was there a difference in expression between the two? Did you actually look or sound foolish in your 2nd read as you may have thought? If you gave this exercise a fair try, I would be willing to bet that your 2nd take was definitely more interesting than your 1st.

Don't keep your passion hidden the next time you give a speech or presentation. Allow your emotion to be seen and heard and I guarantee the sales will follow.

A Monotone Voice Does Not Sell in Public Speaking Or Anywhere Else For That Matter!
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The Voice Lady Nancy Daniels offers private, corporate and group workshops in voice and presentation skills as well as Voicing It!, the only video training program on voice improvement. Visit Voice Dynamic or watch Nancy in a brief video as she describes The Power of Your Speaking Voice.

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Ethics In The Workplace

Workplace Ethics is a subject that we have all heard of. In fact, the subject of Ethics in general is something that most people are familiar with. And, what is commonly understood about ethics is there are ethics and then there are workplace ethics. What most people don't realize, however, is that there is no such thing as workplace ethics; ethics are the same, (or, should be) whether in the workplace or in personal life.

WHAT IT'S ABOUT

Ethics are about making choices that may not always feel good or seem like they benefit you but are the "right" choices to make. They are the choices that are examples of "model citizens" and examples of the golden rules. We've all heard the golden rules: Don't hurt, don't steal, don't lie, or one of the most famous: "Do unto others as you would have done to you." These are not just catchy phrases; these are words of wisdom that any productive member of society should strive to live by.

Ethics In The Workplace

In our personal lives, most people try to do exactly that. Ethics are thought of by many people as something that is related to the private side of life and not to the business side. In many businesses, having ethics is frowned upon or thought of as a negative subject. This is because business is usually about doing what's best for number one, not about what's really the right thing to do. You probably are already feeling uneasy just reading this.

A GOOD EXAMPLE

Take ENRON, for example. Were the actions of ENRON's CEO's a good example of ethics? No. But, what they WERE was a CLASSIC example of was two things: One, those actions displayed how ethics were not used in any way. Two, their actions painted a grim and realistic picture of what can happen when ethics are neglected. Had ethics been considered in the first place by the leaders of the company, there would have been no scandal. If ethics were used on a daily basis in every company, there would never be scandals.

Martha Stewart comes to mind when speaking of ethics. Again, there is a feeling of uneasiness when dealing with this topic. But, why is it like that? Ethics are supposed to improve our lives and invoke good feelings. Perhaps the reason ethics is such a sore subject is because they are so often poorly used, if used at all.

A NEW WAY

Ethics are making a comeback. To begin with, more and more corporations and businessmen and woman are now realizing that ethics aren't checked at the door when entering the workplace. Ethics have every bit as much a place in the public as they do the private. How is it there should be separate sets of ethics, depending upon whether it is your personal life or your work life? The answer is that there shouldn't be a separate set and in light of recent events that we see on our television sets as of late, more and more companies are realizing this fact.

Some companies are incorporating ethics into their training. It is s subject that can go hand-in-hand with business and when employees and CEO's alike understand what ethics are about, business can improve. Not only will the community take note of the ethical nature of a business but also so will customers.

Periodic reevaluations are suggested in ethics training as well, since times change many things that some would never consider ethical or non-ethical. For instance, when the first computer hacker to send a work into a university computer system crippled the entire network that the system was a part of, including that of public utilities - simply because he could do it - a question of ethics is hard to pose. Computers were new, at the time. And, no one had ever been able to do such a thing before. With new times comes new technology and new ways of doing things. Ethics will still play a part of it all and refreshing ethics training only re-strengthens what has already been learned, when new ages come about.

In the end, it's all about what a person understands about ethics. Many university curriculums are now heavily applying the teaching of Ethics and for good reason. Young minds will take this information into the workforce and understand that ethics need to be applied there as well as in the private sector. Corporations will be able to avoid embarrassing scandals that are presented all over national news. Small business will be able to keep and attract more clients and customers. Negotiations between businesses could be accomplished with more consideration for the other company in mind, which would only help both.

Above all, a high level of ethics in your business should be in place at least for the customers. If anything, it is the customer that should be considered the most when it comes to ethical business practices. In the long run, a company will reap great profits from a customer base that feels it is being treated fairly and truthfully.

Ethics In The Workplace
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Myron Curry is President and CEO of BusinessTrainingMedia.com a leading provider of workforce and business development training programs designed exclusively for corporate deployment. Myron has over 20 years of successful management experience with leading fortune 500 companies and has written numerous articles about workforce management issues. You can contact Myron at: myron@business-marketing.com or visit his company's website http://www.businesstrainingmedia.com

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The Four Methods of Delivery in Public Speaking

In some occasions, you may be asked to render a speech for a specific audience. Even though you are not really comfortable about the thought of speaking to an audience, you are left without a choice but to deliver one, anyway.

When saying No is not an option for you, think of being able to speak in public as a great privilege as well as an opportunity to be heard.

So, how comfortable or uncomfortable are you with speaking in front of an audience? How should you deliver your speech in front of a crowd who will inevitably pass some judgment over your performance? Below are the four methods of delivery in public speaking:

The Four Methods of Delivery in Public Speaking

1. Reading Your Speech. Unless you are having problems with your eyesight or you are not the one preparing your own speech, this is the easiest and the most convenient method in delivering a speech because you don't have to worry about mental blocks and unorganized speech. If you have problems with your eyesight, then you are at the risk of not being able to read your speech properly. It is also easy to get lost in your speech especially if you had asked someone else to write it for you. There are times when reading your piece is acceptable. For example, if you are tasked to do an invocation or a short opening prayer, you may want to prepare it ahead and read it in front of people who may not be able to notice you reading from a copy because they are bowing down their heads. It is also acceptable for an official, for example, to read from a copy especially if there are a lot points in the speech that require the accuracy in the delivery.

2. Relying On Your Memory. Committing and delivering your speech from memory will make or unmake you as a speaker. When done right and in a not so obvious manner, you can give your audience the impression that you are really well versed on the subject of your speech or presentation. However, if you rely on your memory and it failed, you are likely to can become the subject of ridicule, fun and embarrassment to your audience.

3. Rendering An Impromptu. This is a popular method of speech delivery wherein the speaker is usually asked to make an unrehearsed speech. If you are the spontaneous type of person and especially if you are asked to speak on a subject that you definitely have personal knowledge and experience about, you will usually not have a hard time rendering an impromptu.

4. Rendering An Extemporaneous Speech. This is more or less related to impromptu speech because the speaker has little or no time to rehearse or prepare for a speech. Oftentimes, an extemporaneous speech is held as a form of competition among students in order to encourage them to formulate their thoughts, ideas and opinion about a common topic of interest and concern.

The Four Methods of Delivery in Public Speaking
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Find out how Jeff Vankooten's communication workshops and public speaking seminars can help you improve your communication skills. Visit http://www.jeffreyspeaks.com today to receive a FREE special report on the 7 Essentials Every Speaker Needs To Know.

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Public Speaking: 9 Characteristics Of The Greats

There's more to speaking than sharing a few words. Here are the top nine characteristics of public speakers that you can use too

1. Solid Content. Even a person lacking charismatic gifts can develop solid content. Always share something the audience finds valuable to their lives.

2. Humorous. It's hard to hate someone you laugh with. The best speakers find a way to get people smiling early in the program. It opens hearts and makes the group receptive. You don't have to be hilarious, just humorous.

Public Speaking: 9 Characteristics Of The Greats

3. Organized. There's no excuse for rambling through a presentation. Have your notes structured in way that keeps you on pace and on target. Listeners should feel they received a message that made sense and was easy to remember.

4. Approachable. Some speakers try to get in and get out as fast as possible, but the audience likes to know the speaker is available an approachable. One of the best ways to make a good impression is to get to the event early and meet people as they come in.

5. Authenticity. It's said that honest arrogance is preferred over false humility. We all want to know people are being honest with us and that what we see is what we get. Be true to yourself and others by being the same around everyone. That way you don't feel like one person in front of an audience and another person at other times.

6. Growing. Great speakers continue to grow in the knowledge and application of the craft. They don't rest when reaching a particular level. Instead they continue to stretch and become better.

7. Giving. The best in this profession give without expecting return. Most big name speakers give anonymously to the charities and organizations they cherish. This giving attitude in private creates warmth and welcome in public.

8. Natural. Last night I actually watched BookSpan for the first time. I've flipped by before and mostly viewed it as a cure for insomnia. However, Walter Isaacson author of Benjamin Franklin An American Life was speaking. Having read the book I wanted to see how well he presented the material. He did a great job. I got the impression that he would be the same off the podium as he was in front of the microphone. A great example of natural expression.

9. Passionate. Speaking transfers energy with words. The more passion passes through the message the greater the chance of it being remembered and applied. No one has ever said, "I sure hope the speaker is boring." Instead they like to say things like, "Wow! She sure was excited about her message."

Public Speaking: 9 Characteristics Of The Greats
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Paul Evans is the creator of Great Public Speaking. He has helped over 30,000 speakers and presenters. http://www.GreatPublicSpeaking.com.

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Public Speaking - Nonverbal Skills You Need to Create Positive Connections and Cash Flow

Public speaking is one of the most powerful ways to market your business and build a subscriber list. Anyone can give a good presentation with a little practice and by following the right formula. What makes a good presentation great is focusing on not only your language and content, but also on your nonverbal messages as well.

Essentially, nonverbal communication is anything that communicates meaning and a message that is not the words you choose. Depending on the source you consult, there are anywhere between 10 and 15 different forms of nonverbal communication. Because you only have 10 seconds to make a first impression, all forms of nonverbal communication are important. However, when we are working on developing a skill - any skill - it's best to focus on three main areas at a time. When we're talking about doing a face-to-face presentation, to any size group, the three forms of nonverbal communication you want to focus on are paralanguage (also known as vocalics), kinesics, and occulesics.

1. Your Voice, known as Paralanguage, is anything that comes out of your mouth that is not the words you choose. Focus on your tone of voice, volume, rate, pitch, and "sound effects" (think of an audible sigh, for example). When presenting to any size group you want to sound comfortable and confident about your topic, which will lead to increased credibility and ultimately increased sales for you. Avoiding "ums" and "ahs" will go a long way to showing your comfort with discussing your topic. When using your paralanguage effectively, people will see you as the expert you are and be much more willing to work with you as a result.

Public Speaking - Nonverbal Skills You Need to Create Positive Connections and Cash Flow

2. Your Body, known as Kinesics, is what is commonly known as body language and gestures. Focus on how you stand or sit, what you do with your hands and feet, and your body positioning relative to your audience. Keep your arms open and unfolded. When you're only meeting with one or two people, try a rapport-building technique known as"mirroring," where your body and gestures emulate those of your listeners. If they are sitting forward in their chairs, you should be sitting forward in your chair, too. Communication research has proven people are attracted to those most like them. Using this mirroring technique will send one more subconscious signal that you are like your listeners, and they will feel much more comfortable with you. When people are comfortable with you, they are more likely to do business with you.

3. Your Eyes, known as Occulesics, is communicating with your eyes. Simply stated, you absolutely must make comfortable and consistent eye contact with your audience for them to trust you. Don't look at the papers on the desk in front of you. Don't look over their heads or at the floor. Look your audience members, each one of them if possible, in the eye and smile. As with the other two forms of nonverbal communication, making eye contact will go toward building your credibility. Although most of us know people who try to deceive others while making good eye contact, on the whole we still get the general sense that if someone is looking us in the eye, s/he is honest. And showing your honesty is one quick way to more cash flow.

Because there are many forms of nonverbal communication functioning simultaneously, it's nearly impossible to think about controlling each one as they occur. However, careful attention to your voice, your body language and your eye contact will put you in the position you want to be in with your clients and prospects. You'll be seen as credible, trustworthy, and likeable - all the attributes you need to get more business and increase your cash flow.

Public Speaking - Nonverbal Skills You Need to Create Positive Connections and Cash Flow
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And now I invite you to learn all the ways you can communicate your credibility and get more business as a result. Pick up your free e-course at: http://www.communicationtransformation.com/creating-credibility-ecourse.html

If you'd like to know more about putting together a speech to market your business, visit [http://www.CashInOnSpeaking.com] In this Signature Speech Home Study Program I show you the exact formula I use to get 90-100% conversion rates every time I speak. It's a simple step-by-step process. Plug in your info and you're set!

Not sure if you're coming across as confident? People are attracted to confidence. Learn how at: http://www.CommunicatingWithConfidence.com

Felicia J. Slattery, M.A., M.Ad.Ed., is a communication consultant, speaker & coach with more than a decade of experience teaching effective communication skills for massive success.

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